Worldine terminal payment failure

Incident Report for Jamezz

Resolved

This incident has been resolved.

Posted Nov 16, 2024 - 15:00 CET

Update

Worldline is continuing to work on a fix for this issue.

Posted Nov 16, 2024 - 11:29 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 16, 2024 - 11:27 CET

Investigating

Worldline terminals are not responding to the Jamezz platform. Worldline is informed and is looking for a solution.

Posted Nov 16, 2024 - 11:04 CET

This incident affected: Third Party Services (Jamezz Third party services).